Terms of Service
Last updated: October 25, 2026
1. Acceptance of Terms
By accessing and using our Marketplace Platform, you accept and agree to be bound by the terms and provision of this agreement.
2. Description of Service
Our platform connects local businesses with customers, facilitating discovery, communication, and transactions within a marketplace environment.
3. User Accounts
Account Creation
- You must provide accurate and complete information
- You are responsible for maintaining account security
- One person or entity may not maintain multiple accounts
- You must be at least 18 years old to create an account
Account Responsibilities
- Keep your login credentials secure
- Notify us immediately of any unauthorized use
- You are responsible for all activities under your account
4. Business Listings
For businesses using our platform:
- All business information must be accurate and current
- You must have the right to represent the business
- Comply with all applicable laws and regulations
- Maintain professional standards in customer interactions
5. Prohibited Uses
You may not use our service:
- For any unlawful purpose or to solicit unlawful activity
- To violate any international, federal, provincial, or state regulations or laws
- To transmit or procure the sending of advertising or promotional material
- To impersonate or attempt to impersonate another person or entity
- To harass, abuse, insult, harm, defame, or intimidate others
- To submit false or misleading information
6. Content Guidelines
User-Generated Content
- You retain ownership of content you submit
- You grant us a license to use, display, and distribute your content
- Content must not violate any laws or third-party rights
- We reserve the right to remove inappropriate content
Reviews and Ratings
- Reviews must be based on genuine experiences
- No fake or incentivized reviews
- Reviews should be respectful and constructive
7. Payment Terms
For businesses:
- Subscription fees are billed in advance
- Transaction fees apply to completed sales
- All fees are non-refundable unless otherwise stated
- We may change fees with 30 days notice
8. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service.
9. Limitation of Liability
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.
10. Indemnification
You agree to defend, indemnify, and hold harmless our company and its affiliates from any claims arising from your use of the service.
11. Termination
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms of Service.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.
13. Governing Law
These Terms shall be interpreted and governed by the laws of the State of California, without regard to conflict of law provisions.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at:
- Email: legal@marketplace.com
- Address: 123 Business Ave, San Francisco, CA 94105